Frequently Asked Questions

GENERAL QUESTIONS

What are HSM Online Seminars?
HSM Online Seminars are interactive seminars presented over the Internet by the renowned experts, business icons and thought leaders featured at the World Business Forum and other HSM events worldwide.

How long does each Online Seminar last?
Each online seminar lasts 60 minutes and is designed to deliver maximum impact and value in that amount of time. You can be sure your time is well invested for maximum return.

Who are the speakers and trainers?
HSM Online Seminars feature the best speakers & experts in their given fields. From World Business Forum speaker and bestselling author Patrick Lencioni, to former Head of HR with GE's Jack Welch and World Business Forum speaker - Bill Conaty,  to renowned leadership expert and best selling author Bill George and many more global icons, no other provider can provide the variety, quality of instruction and caliber of speakers that HSM Online Seminars delivers. 


How are companies and individuals using HSM Online Seminars ?
Sales managers use them to train and motivate their entire team during sales meetings, general managers & small business owners educate their entire staffs by watching together in a conference room.

Some companies are using HSM Online Seminars as part of their initial training for new hires, while others arrange for all their employees to get together in a conference room to watch the online seminars and discuss the topics over lunch.  All without needing to travel away from home, leave the office or disrupt their busy schedule. 


See what people are saying about HSM Online Seminars...

How long have you been in business?  
HSM Online Seminars is a wholly owned division of HSM. For over 20 years, HSM has been selecting, adapting and distributing breakthrough ideas for those who are creating, leading and transforming businesses.  
 

What is an "On Demand" Online Seminar ?
Every HSM Online Seminar begins as a "live" event with the featured speaker making a presentation over the Internet at the date and time announced for the event. Registered participants attending the live online seminar at the agreed time have the opportunity to view presentation and ask their questions in real time to the speaker via live chat as well as receive answers during the event.

Following the live online seminar, the entire session and materials are made available pre-recorded for viewing "On Demand" anytime. 

Registering for an "On Demand" online seminar allows you to attend the session and view the contents of the seminar on your own time.


How are people using On Demand HSM Online Seminars?
On Demand online seminars are the perfect solution to fit busy schedules. They allow you to participate in a high-value concentrated learning session even if you cannot fit the live event into your schedule. Additionally, On Demand viewing allows you to register for a pre-recorded event at any moment and immediately view the contents of the presentation regardless of the time and date.

Will I be able to keep a copy of the presentation for review after the webinar?
Yes. Each HSM Online Seminar registration includes access to the entire contents and materials for the event both at the time of the live event and for one full year following registration. This extended viewing period On Demand allows for reviewing calmly the contents while you implement all the learnings covered.

TECHNICAL QUESTIONS

HSM Online Seminars is a product provided in partnership with InXpo.com  All HSM Online Seminars are delivered via InXpo's online webcast platform (XPOCAST) based on Adobe Flash player.

To interact with the online environment requires a Windows PC with Internet Explorer 6.0 minimum or Firefox 3.6 - 5. Mac with Firefox 3.6 - 5 and Safari 4.x or higher are also supported. We support Windows XP, Windows Vista, and Windows 7 on PCs. Leopard, Tiger, and Snow Leopard are supported on Macs. Linux Fedora Core 10 is also supported operating systems. Adobe Flash Player 10 or higher is required. Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall environment and is required for all presentations. Pop-up blockers must also be disabled and cookies and JavaScript should be enabled.  On entering the environment, a system check is run which will identify computer requirements that need to be addressed to interact with the online environment. It is recommended to view the environment with the display resolution of 1024 x 768. To run the system check, click here.

Before you access the environment, you should ensure that your browser is configured to stream media. All webcasts require a broadband connection. For webcasts including video, you will need a minimum Internet connection of 450Kbps. INXPO recommends a connection of 750Kbps or higher.

NOTE: We do not support beta versions of browsers. Also, Internet Explorer 6 and Linux are not supported in the XPOCAST Presenter View.

If you do not have any of the software solutions described, you may download them at the following links:

	Download the latest version of Internet Explorer
	Download the latest version of Firefox
	Download the latest version of Safari
	Download the latest version of Adobe Flash Player

For technical support questions, please email our HSM Online Seminars technical support team at support@inxpo.com