FREQUENTLY ASKED QUESTIONS

HOW TO REGISTER:

Phone
866 711 4476 | 9 am - 6 pm EST
212 317 8454 (If dialing internationally)
Fax 
212 308 6788
Online

CLICK TO REGISTER ONLINE

Is there a telephone number I can call if I have questions?
 
Toll-Free within the US and Canada: 866-711-4476
International callers: 1-212-317-8454


When will I receive my tickets to the Forum?
Tickets will be delivered via email to the address you provided in two to three weeks before the event.

I want to attend the Forum but can't make it. Is it possible to purchase audio or video recordings of the conference?

For the list of available DVD recordings from HSM, visit this link.

You may also be interested in being part of our HSM Online Seminar series featuring many of our featured speakers from your own computer via the Internet. These online sessions do not require travel and feature leading experts.

For more information on HSM Online Seminars and how you can participate in these online events, visit www.HSMOnlineSeminars.com

What happens if I have to cancel and am not able to attend?
If you request cancellation up to 60 days prior to the event (“Cancellation Deadline”), the refund will be processed in the same manner (i.e., credit card, check etc.) that the registration payment was made, less a processing fee of $350. For cancellations in writing requested after the Cancellation Deadline and before 10 days prior to the event (“Credit Deadline”), a credit refund will be granted for HSM events to be held until December 31st of the following year that the event purchased takes place. No cancellation will be allowed or credit or refund granted after the credit deadline. However, tickets may be transferred to a substitute participant. Forum credits can be used only towards other Forum events. No credit will be granted toward other types of HSM events. Credit use is subject to availability at the event toward which the credit is being used.

Are the speakers at the  World Business Forum live or is this a video broadcast?
All speakers appear live.

Do you have hotel recommendations?
We work with hotels that offer special rates to Forum attendees. Please click on the “Accommodations” link on the website to see locations, phone numbers, and rates for these hotels.

How far is/are the hotel(s) from Radio City Music Hall?
The Sheraton New York is three blocks from the venue. 

We invite you to visit our online World Business Forum store on Amazon.com to view books by featured speakers at this link.

Does HSM offer CEU credits?
HSM does not offer CEU or any other credits at this time.

What does HSM stand for?
It is an acronym of the company founders’ surnames.

AT THE FORUM
Does my registration fee include meals or hotels?
Your registration fee includes admission to the Forum and all of the presentations.   

Where is the Forum being held?
Radio City Music Hall
1260 6th Avenue, at 50th and 51st Streets
New York, NY 10020

What is proper attire for the Forum?
Business Casual, including suits, dress suits, and sports coats are all acceptable clothing for the Forum.

Will there be handouts available at the Forum? Should I bring materials for taking notes?
We will provide you a package that includes any written materials the speakers have given us, a notepad, and a pen. 
 
Where can I find general information about New York City and Radio City Music Hall?
For information about Radio City Music Hall, restaurants and attractions, we recommend the following websites:

http://www.radiocity.com/faq/index.html
http://www.nycgo.com/
http://www.zagat.com/