FAQ’S World Innovation Forum
Nokia Theatre, May 5-6, 2009

Nokia Theatre
1515 Broadway at 44th Street
New York, NY 10036

BEFORE THE FORUM/GENERAL
When will I receive my tickets to the forum?
Tickets will be emailed to the email address you provided two to three weeks before the forum.
Where can I get the official agenda for the event? 
You can download an electronic version of the official event agenda at the following link:

http://www.wifny.com/agenda09

What happens if I have to cancel and am not able to attend?
If you request cancellation up to 60 days prior to the event (“Cancellation Deadline”), the refund will be processed in the same manner (i.e., credit card, check etc.) that the registration payment was made, less a processing fee of $350  For cancellations in writing requested after the Cancellation Deadline and before 10 days prior to the event (“credit deadline”), a credit refund will be granted for HSM events to be held until December 31st of the following year that the event purchased takes place. No cancellation will be allowed or credit or refund granted after the credit deadline. However, tickets may be transferred to a substitute participant. Forum credits can be used only towards other Forum events. No credit will be granted toward other types of HSM events. Credit use is subject to availability at the event toward which the credit is being used.

What does HSM stand for?
It is an acronym of the company founders’ surnames.

I want to attend the forum but can't make it. Is it possible to purchase audio or video recordings of the conference?
Unfortunately, we do not sell any audio or video recordings of our forums

Are the speakers at the forum live, or is this a video broadcast?
All speakers appear live!

Do you have hotel recommendations?
We work with hotels that offer special rates to forum attendees. Please click on the “Accommodations” link on the website to see locations, phone numbers, and rates for these hotels.

How far is/are the hotel(s) from the Nokia Theatre?
The Westin Times Square is 2 blocks from the venue. 

Does HSM offer CEU credits?
We do not offer CEU or any other credits at this time.

How do I get to/from the Forum?
Getting to the Nokia Theatre is easy.  It is within walking distance of Port Authority, Penn Station and Grand Central Station. Additionally, the venue is accessible from the 42nd Street Times Square stop off the N,Q,R,S,W,1,2,3,7,9 subway lines. Please refer to mta.nyc.ny.us/nyct for schedules. By taxi, it is located just off of the corner of 7th Ave and 44th Street.

World Innovation Forum Recommends OZOcar to get around in NYC
Please help the World Innovation Forum reduce their carbon footprint by using OZOcar to get around during the conference. They will look after you and the environment.

OZOcar is New York’s first and largest eco-luxury car service. The OZOcar fleet is entirely comprised of the latest hybrid-only Toyota and Lexus vehicles that use 70% LESS FUEL than conventional Lincoln Towncars and yellow taxis. Plus, every car has FREE WiFi

To make a car reservation, please call 1-866-696-5966.

AT THE FORUM
Does my registration fee include meals or hotels?
Your registration fee includes admission to the Forum and all of the presentations.  You may purchase lunch for an additional $90 per day.  Please call (866) 711-4476 for additional information or to sign up.  For hotel information, please visit the “Accommodations” link for your event at www.hsmglobal.com.

 
Where is the forum being held?
Nokia Theatre
1515 Broadway at 44th Street
New York, NY 10036
 

What is proper attire for the forum?
Business Casual, including suits, dress suits, and sports coats are all acceptable clothing for the forum.

Will there be handouts available at the forum? Should I bring materials for taking notes?
We will provide you a package that includes any written materials the speakers have given us, a notepad, and a pen.
 
Will there be a coat and bag check at the convention center?
Coat and bag check will be available at the theatre.

Where can I find general information about New York City?
For information about restaurants and attractions, we recommend the following websites:
http://www.nycgo.com/
http://www.zagat.com/
http://www.timessquarenyc.org/